Frequently Asked Questions
Everything you need to know about our premium textiles and services.
Can I request fabric swatches before placing a full order?
Yes, we highly recommend ordering swatches to see the color and feel the texture in your own space. Swatches are available for most of our collections and typically ship within 2-3 business days.
How do I calculate how much fabric I need for my project?
We provide a yardage estimation guide on our website, but for specific upholstery or drapery projects, we recommend consulting with a professional upholsterer or tailor to ensure pattern repeats and seam allowances are accounted for.
What is your return policy for cut-to-measure fabrics?
Because fabric is cut specifically to your requested length, we cannot accept returns on cut yardage unless the item is defective or damaged upon arrival. We encourage ordering samples first to ensure satisfaction.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping costs and delivery timelines are calculated at checkout based on the weight of the fabric bolts and your destination.
Are your fabrics suitable for outdoor use?
We carry a specific line of 'Performance and Outdoor' fabrics that are UV-resistant and water-repellent. Please check the product specifications on the item page to confirm it is rated for outdoor durability.
How should I care for and clean my new fabric?
Care instructions vary by material. Most of our natural fibers require dry cleaning, while our synthetic blends may be spot-cleaned with mild detergent. Detailed care codes are included on your order invoice.